Yenaa Housing Responsibilities
- To ensure any information that we give is open and
- To ensure that we adhere to our confidentiality policy at all times
- To provide a safe level of accommodation.
- We will provide you with your own support plan
- We will sign post you to support services as required
- We will support you to access work and training opportunities.
- Ensure we maintain the property to a high standard
- Treat you with Respect and understanding.
- To inform you of your rights including the right to complain.
Client Responsibilities
- To attend you scheduled
- To ensure you give open and honest information regarding your
- To be accountable for your actions and
- To ensure that you abide by the house
- To ensure that you keep your room and the communal areas clean and
- To keep all personal belongings in your room. Yenaa Ltd Housing is not responsible for any personal belongings left in communal areas and you are advised to take out content
- Pay service charge on time.
- To report all repairs/damage to the property immediately to Yenaa Housing
- To respect the property and other residents living locally
- When leaving the property all belongings are to be moved out on the same day.
House Rules
- There is strictly no smoking, drinking or illicit drug use within this If you wish to smoke, you may do so in your designated smoking area (outside)
- You are not able to keep any pets on the premises
- You are not allowed to have any visitors past
- No children allowed on the premises without prior arrangement
- Music must not impact on neighbors or other residents.
- You must ensure that your service charge is paid on
- You must keep the accommodation clean and tidy as it was when you moved in including ensuring bins are put out.
- Inform Yenaa Ltd Staff if you are going on holiday.
- Treat the house with respect, remembering it is not your property
- Agree to abide by the house rules and understand the consequences if the rules are breached